Your safety matters to us. If you come across a fake profile, fraud, harassment or any other misuse of RK Humsafar, please tell us so we can act quickly.

5.1 What You Can Report

• Fake, duplicate or impersonating profiles, or photos that do not belong to the person.
• False information about age, marital status, income, profession or family.
• Requests for money, gifts, investments, dowry or financial help, or any other scam.
• Harassment, abuse, threats, stalking, blackmail or unwanted repeated contact.
• Obscene, sexual, hateful or offensive messages or images.
• Sharing of your photos, contact details or private information without permission.
• Married persons or persons not seeking marriage posing as eligible members.
• Commercial spam or promotion by members or third parties.
• Misuse by an employee, agent or relationship manager claiming to represent us.
• Any suspected involvement of minors or child abuse (also see the Child Safety & CSAE Policy).
• Misuse of your own data or a privacy violation.

5.2 How to Report

• In the app/website: open the profile or message, tap Report / Report Abuse, choose the reason and submit. 
• Email: report@rkhumsafar.com. Include the profile ID, your profile ID, a short description, and screenshots if you have them.

5.3 What to Include

• The profile ID or link of the person you are reporting.
• What happened, with dates and times.
• Screenshots of chats, profile or payment proof (please hide your own sensitive details).
• Your name and contact details, so we can reach you. You may ask us to keep your identity confidential.

5.4 What Happens After You Report

• We acknowledge your report within [24 hours].
• Our team reviews it, and may contact you or the reported member for more information.
• Where we find a violation, we may warn the member, remove content, suspend or permanently block the account, and, where necessary, share information with the police or authorities.
• We aim to resolve reports within [15 days]. Urgent matters such as threats, child safety and non-consensual intimate images are handled on priority [within 24 hours].
• We keep the outcome confidential and may not be able to share details about action taken against another member due to privacy reasons.

5.5 Stay Safe: Our Tips

• Never send money, share OTPs, bank details or passwords with anyone you meet on the platform.
• Verify the person's identity, job, family and marital status independently before making decisions.
• Do not share intimate photos or videos.
• Talk on the platform first and share personal contact details only when you are comfortable.
• Meet the first time in a public place and let your family or friends know.
• Be careful of anyone who pressures you to move quickly, avoids video calls, or gives emotional reasons to ask for money.
• Trust your instincts. If something feels wrong, stop communication and report it.

5.6 If You Are a Victim of Fraud or a Crime

Please also contact the authorities. You can report online financial fraud or cybercrime at cybercrime.gov.in or call 1930, and dial 112 in an emergency. Keep all screenshots, transaction records and messages as evidence. We will cooperate with lawful investigations.

5.7 False Reports

Please report in good faith. Deliberately false or malicious reports may lead to action against the reporting account.