RK Humsafar has zero tolerance for child sexual abuse and exploitation (CSAE), which includes child sexual abuse material (CSAM), grooming, sexual solicitation of minors, sextortion, trafficking, and any other conduct that sexualises, endangers or exploits a child. Our Services are for adults seeking marriage only, and we are committed to preventing any harm to children on or through our platform.

4.1 Scope

This policy applies to all members, visitors, employees, relationship managers, agents and partners, and to all content and communication on our website, mobile app and Services.

4.2 Age Restriction and Prevention of Child Marriage

• Only persons who are legally eligible to marry (at least 18 years for women and 21 years for men) may be listed as prospective brides or grooms.
• We do not permit listing, matching or facilitating the marriage of any minor. Child marriage is prohibited under the Prohibition of Child Marriage Act, 2006.
• We verify date of birth through documents where required, and we may suspend any profile where age is doubtful until it is confirmed.
• Users under 18 may not create an account or use the Services.

4.3 Prohibited Content and Behaviour

• Any image, video, text, drawing, AI-generated or manipulated content that depicts or sexualises a child.
• Uploading photographs of minors in a suggestive or inappropriate manner, or using a child's photograph as a profile photo of an adult.
• Grooming, sexual messages or requests directed at anyone who appears or claims to be a minor.
• Attempting to contact, meet or exploit a child through the Services, or seeking or advertising child abuse content.
• Sextortion, blackmail or threats involving intimate images of anyone, especially a minor.
• Any attempt to arrange, promote or normalise child marriage, trafficking or exploitation.

4.4 How We Protect Children

• Age and eligibility checks at registration and verification.
• Profile and photograph review, and reports-based moderation.
• Tools that let any user report a profile, message or content [describe in-app report button].
• Trained staff who handle child safety reports on priority.
• Immediate removal or blocking of suspected CSAM or CSAE content and suspension of the accounts involved.
• Preservation of relevant evidence as needed by law enforcement.
• Regular review of our safety practices and training for our team.

4.5 Reporting

If you see or suspect any child sexual abuse or exploitation, or a minor on our platform, report it immediately.

• In the app/website: use the Report option on the profile or message, and select "Child Safety / CSAE".
• Email: [child safety email]
• Phone / WhatsApp: [number]
• Also see our Report Misuse page.

Reports can be made anonymously where you prefer. Please do not download, forward or share the content itself, as this may be illegal. Describe it and give us the profile ID or link instead.

4.6 Our Response and Legal Compliance

• Reports of CSAE are reviewed on priority, [within 24 hours].
• Confirmed violations lead to immediate content removal and permanent account termination, with no refund.
• We report apparent CSAM and CSAE to the appropriate authorities as required by Indian law, including the Protection of Children from Sexual Offences (POCSO) Act, 2012, the Information Technology Act, 2000 and the Bharatiya Nyaya Sanhita, 2023, and cooperate fully with law enforcement.
• We do not tolerate retaliation against people who report in good faith.

4.7 External Help and Reporting Resources (India)

• National Cyber Crime Reporting Portal: cybercrime.gov.in, helpline 1930.
• Childline: 1098 (24x7, free).
• Police: 112.
• National Commission for Protection of Child Rights (NCPCR): ncpcr.gov.in.
• POCSO e-Box (NCPCR) for reporting child sexual abuse.